Admitting To Failure

Posted in Social Media by diptoe on May 21, 2010

“Sometimes I fail big time at responding to emails in a timely fashion because I get what feels like millions a day. So if you don’t hear from me… pester me! I promise I won’t mind.”

This was attached as a postscript to an e-mail from the marketing director of a prominent local organization. The statement impressed me. Here’s why:

  1. It felt honest.
  2. It admits to big time failure on an issue.
  3. It offers a solution.

A good lesson for anyone participating in social media. Have you ever been impressed by an honest interaction? Let me know in the comments.

Ok, 11 minutes, with interruptions for Twitter and a phone call. I’m getting better at this (FMBC)! Quote reprinted with permission.

Update: This post was originally titled, “Five-Minute Blog Challenge, Post Three.”


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